AndBet believes that online betting and gaming, when enjoyed responsibly, can be a fantastic source of entertainment. However, irresponsible play can lead to mental, financial, and personal problems. At AndBet, we want you to stay in control at all times.
Responsible gaming isn't just about playing less — it means knowing your limits, setting a budget, managing your time, and not placing impulsive bets out of frustration after a loss. AndBet provides a range of tools and resources to help you with all of this.
As online gaming continues to grow in popularity across Bangladesh, awareness of responsible gaming becomes increasingly important. We want every member — new or returning — to follow responsible gaming principles and treat gaming as a healthy part of their life.
Core Principles of Responsible Gaming
Responsible gaming at AndBet means following a few simple but important principles — ones that help keep your gaming experience safe and enjoyable.
- Play for entertainment only: Don't treat gaming as a way to make money.
- Set a Budget: Decide in advance how much you're willing to spend, and stick to that limit.
- Set Time Limits: Set a daily or weekly limit on how long you play.
- Don't Chase Losses: Chasing losses with bigger bets is dangerous and can make things worse.
- Don't play with money you can't afford to lose: Never play with borrowed money or funds essential to your daily needs.
- Stay Calm: Never place bets while drinking alcohol or using substances.
- Take a Break: Taking regular breaks from gaming is good for your mental well-being.
AndBet's Protection Tools
AndBet provides its members with a range of powerful responsible gaming tools, all accessible from your Account Settings at any time.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit.
Session Time Limit
Set a maximum duration for each gaming session.
Loss Limit
Your account will automatically stop accepting bets once you reach a set loss amount.
Cooling-Off Period
Temporarily pause your gaming for anywhere between 1 day and 6 weeks.
Self-Exclusion
If you feel gaming is getting out of control, Self-Exclusion is the most effective option available to you. At AndBet, Self-Exclusion means voluntarily blocking yourself from all gaming activity for a set period of time.
- Self-exclusion is available for 6 months, 1 year, or permanently.
- No promotional messages will be sent while your self-exclusion is active.
- Self-exclusion requests take effect within 24 hours.
- A minimum waiting period of 6 months applies before a permanent self-exclusion can be reversed.
- Apply through Account Settings or contact Customer Support.
Any valid balance remaining in your account will be returned upon self-exclusion. Choosing to do this is not a sign of weakness — it takes real strength.
Signs of Problem Gaming
The first step in responsible gaming is being aware of your own behaviour. Seek help if you notice any of the following signs:
- Constantly thinking about gaming and feeling restless when you're not playing.
- Chasing losses by placing larger bets to recover what was lost.
- Neglecting family, friends, or work responsibilities because of gaming.
- Lying to family about how much you spend on gaming.
- Repeatedly trying to stop gaming but failing to do so.
- Playing with borrowed money or funds needed for essential expenses.
- Gaming is disrupting your sleep, eating habits, or daily routine.
- Using gaming to cope with stress, depression, or anger.
Child & Minor Protection
AndBet strictly prohibits anyone under the age of 18 from accessing the platform. As part of our responsible gaming commitment, we have put measures in place to protect minors.
- Age verification is mandatory at the time of registration.
- Government-issued ID may be requested to verify suspicious accounts.
- Advice for parents: consider using parental control software at home.
- Keep devices locked away from children and never share your password.
- Any account created by a minor will be immediately suspended and may be reported to the authorities.
Self-Assessment
Ask yourself the questions below. If you answer "Yes" to most of them, please seek support.
Do you want to stop gaming but find you can't?
Do you find yourself betting more after a loss to try to win it back?
Is gaming affecting your relationships with family or your performance at work?
Are you being dishonest with loved ones about your gaming spending?
Are you gaming with borrowed money or by draining your savings?
Do you feel irritable, anxious, or low when you're not gaming?
If you're struggling, follow these simple steps. We're always here to help.
Self-Assessment
Use the questions above to honestly assess your situation and identify whether there's a problem.
Set Your Limits
Go to Account Settings to set deposit, time, or loss limits.
Contact Support
Contact our Responsible Gaming team via live chat or email.
Self-Exclude
If needed, activate a temporary or long-term self-exclusion and take a break.
Our responsible gaming program isn't just a label — it works in practice.
Custom Limit Tool
At AndBet, you are in full control — set your own deposit, bet, and session limits whenever you choose.
Easy Cool-Off
Take a gaming break from 1 day to 6 weeks with a single click. No bets or deposits can be placed while a break is active.
Confidential Support
All conversations with our Responsible Gaming team are completely confidential. Your personal information is never disclosed.
Reality Check
On-screen reminders appear at regular intervals, showing how long you've been playing and your wins or losses so far.
Spending History
View a full report of your gaming history and financial transactions at any time — stay informed.
Professional Support
If needed, our team can connect you with professional counselling services.
- Set a budget before you play and stick to it.
- Take a break after a loss — never bet in anger or frustration.
- Set aside a portion of your winnings — don't play with everything you've won.
- Don't let gaming take up more time than you spend with family and friends.
- Don't play when you're tired or under stress.
- Take at least one day off from gaming each week.
- Never treat a win as a certainty — gaming always carries risk.
- Remove any saved payment methods from gaming apps or sites.
- Use AndBet's Reality Check feature regularly.
- Don't hide it if you're struggling — reach out and get help.
Keep It Fun, Keep It in Control
Join AndBet and commit to responsible gaming. Enjoy a safe, fun, and responsible gaming experience.
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